Terms of Service

These Terms of Service (the “Terms”) are an agreement between you and OOX Limited (“OOX”, “we”, “us”). They govern your use of every game and app we publish on the Apple App Store, Google Play or other platforms (the “Apps”), the website ooxlimited.com (the “Website”), and any related content and features (together, the “Services”).

By downloading, installing, accessing or using the Services you agree to these Terms. If you do not agree, do not use the Services. Please also read our Privacy Policy, which explains how we handle personal data.

Game and app development work we carry out for business clients is governed by the separate agreement signed with each client, not by these Terms.

1. About us

OOX Limited is a company registered in Ireland under company number 719529, with its registered office at 77 Lower Camden Street, Suite 7, Dublin 2, D02 XE80, Ireland. You can contact us at admin@ooxcit.com.

2. Who can use the Services

You may use the Services if you are at least 13 years old, or older where the law of your country requires it (16 in some EEA countries), or if a parent or legal guardian has agreed to these Terms on your behalf. If you are under the age of majority where you live, a parent or guardian must review these Terms with you and is responsible for your use of the Services, including any purchases. Some Apps may set a higher minimum age, shown in their store listing.

3. Your licence to use the Apps

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download, install and use the Apps on devices you own or control, for your own non-commercial entertainment, as permitted by the usage rules of the store you obtained them from.

The Apps are licensed, not sold. We and our licensors keep all rights, title and interest in the Services, including all software, code, graphics, artwork, characters, music, sound, text, trademarks and the OOX name and logo. Nothing in these Terms transfers any of these rights to you.

4. Rules of use

You agree not to, and not to help anyone else to:

• copy, modify, distribute, sell, rent, lease or create derivative works of the Services, except as allowed by law;
• decompile, reverse engineer or disassemble the Apps, except to the extent mandatory law expressly permits it;
• use cheats, bots, hacks, mods, exploits, automation or any unauthorised third-party software that interferes with the Services or gives an unfair advantage;
• manipulate, artificially generate or fraudulently click on advertisements, or interfere with our or our partners’ ad-tracking or measurement;
• buy, sell or trade Virtual Items or accounts outside the Services, or exploit bugs to obtain them;
• attempt to gain unauthorised access to our systems, disrupt or overload the Services, or circumvent any security or technical restriction;
• harass, threaten or abuse others, or upload or share content that is unlawful, infringing, hateful, sexually explicit or otherwise objectionable, where an App allows you to share content; or
• use the Services in breach of any applicable law, including export control and sanctions laws.

5. In-app purchases and virtual items

Some Apps let you buy virtual currency, items, content, subscriptions or features such as ad removal (“Virtual Items”) with real money, or earn them through play.

• Payment. All purchases are processed by Apple or Google under their terms and refund policies. Prices are shown in the App before you buy and include any applicable VAT or sales tax.
• Nature of Virtual Items. Virtual Items are a limited licence to use digital content within the App. They have no monetary value, are not property, cannot be exchanged for real money or anything of value, and cannot be transferred between accounts, devices or Apps except where the App expressly supports it.
• Subscriptions. Where an App offers a subscription, it renews automatically at the end of each period unless you cancel at least 24 hours before renewal in your App Store or Google Play account settings. Deleting the App does not cancel a subscription.
• Right of withdrawal (EEA and UK consumers). You normally have 14 days to withdraw from a purchase of digital content. By confirming an in-app purchase, you expressly request that the content is supplied immediately and acknowledge that you lose your right of withdrawal once the supply has begun. This does not affect your rights if the content is faulty or not as described.
• Refunds. Refunds are handled by the store you purchased from (Apple: reportaproblem.apple.com; Google Play: through your order history). If a purchased item was not delivered, contact us at admin@ooxcit.com with your order number and we will help.
• Changes. We may change, rebalance or remove Virtual Items as part of operating and improving a game. If we permanently stop offering an App, we will give reasonable advance notice in the App where we can, and paid Virtual Items you have not used will be handled as required by applicable consumer law.

6. Advertising

Many Apps are free and supported by advertising, which may include rewarded ads you choose to watch in exchange for in-game benefits. Ads are provided by third parties; we are not responsible for third-party products or services advertised in the Apps. How advertising data is used, and your choices about it, are described in our Privacy Policy.

7. Feedback and user content

If you send us feedback, ideas or suggestions, you agree that we may use them without restriction or compensation to you. If an App lets you create or share content (for example a player name), you keep any rights you have in it but grant us a worldwide, royalty-free licence to host, display and use it as needed to operate the Services. You are responsible for that content, and we may remove content that breaches these Terms.

8. Updates and availability

We may update the Apps to fix bugs, improve features, meet legal or platform requirements, or add or remove content. Some updates may be required to keep using an App. We aim to keep the Services available, but we do not guarantee that they will be uninterrupted, error-free or available on every device or in every country, and we may suspend or discontinue an App or feature. Where you are a consumer, we will keep the Apps in conformity with these Terms and supply the updates needed for that, as required by law.

9. Third-party services

The Services may include or link to services provided by third parties, such as app stores, ad networks, analytics providers, social networks and websites. Those services are governed by their own terms and privacy policies, and we are not responsible for them.

10. Suspension and termination

You may stop using the Services at any time by deleting the Apps. We may suspend or end your access to the Services if you seriously or repeatedly breach these Terms, if required by law, or to protect the Services or other players. Where reasonable, we will tell you why and give you a chance to respond. Sections that by their nature should survive termination (including 3, 7 and 11 to 15) continue to apply.

11. Our responsibility to you

If you are a consumer, you have legal rights in relation to digital content that is faulty or not as described, and nothing in these Terms affects those statutory rights. Advice about your legal rights is available from your local consumer advice organisation (in Ireland, the Competition and Consumer Protection Commission).

Apart from those rights, and to the fullest extent permitted by law, the Services are provided “as is” and “as available”, and we do not give any other warranties, express or implied, including fitness for a particular purpose or that the Services will meet your requirements.

12. Limitation of liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for any other liability that cannot be limited or excluded under applicable law.

Subject to that, we are not liable for loss or damage that was not reasonably foreseeable, for losses caused by your breach of these Terms, for loss of data stored only on your device, or for business losses (the Apps are for personal, non-commercial use). To the extent permitted by law, our total liability to you for all claims relating to the Services is limited to the greater of (a) the amount you paid us for the Services in the 12 months before the claim and (b) EUR 100.

13. Additional terms for Apps obtained from the Apple App Store

If you downloaded an App from the Apple App Store, the following also applies, and these Terms are in addition to Apple’s Licensed Application End User License Agreement where that would otherwise apply:

• These Terms are between you and OOX only, not Apple. OOX, not Apple, is solely responsible for the App and its content.
• Your licence is limited to using the App on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed by other accounts associated with you through Family Sharing.
• Apple has no obligation to provide any maintenance or support for the App.
• If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) for the App. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App, and any other claims, losses or costs attributable to a failure to conform to a warranty are OOX’s responsibility.
• OOX, not Apple, is responsible for addressing any claims by you or a third party relating to the App or your use of it, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
• If a third party claims that the App or your use of it infringes their intellectual property rights, OOX, not Apple, is solely responsible for the investigation, defence, settlement and discharge of that claim.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms (such as your wireless data service agreement) when using the App.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, Apple will have the right to enforce them against you as a third-party beneficiary.

Questions, complaints or claims about an App should be sent to us at admin@ooxcit.com or 77 Lower Camden Street, Suite 7, Dublin 2, D02 XE80, Ireland.

14. Additional terms for Apps obtained from Google Play

If you downloaded an App from Google Play, your use of it is also subject to the Google Play Terms of Service. Google is not responsible for the App or for providing support for it. If these Terms conflict with the Google Play Terms of Service regarding your use of Google Play, the Google Play Terms of Service apply to that extent.

15. Governing law and disputes

These Terms are governed by the laws of Ireland. The courts of Ireland have jurisdiction over any dispute, except that if you are a consumer living in the EEA, the UK or Switzerland, you also benefit from the mandatory protections of the law of the country where you live, and you may bring proceedings in the courts of that country.

Before starting any proceedings, please contact us at admin@ooxcit.com so that we can try to resolve the issue informally. Most concerns can be resolved quickly this way.

16. General

• Changes to these Terms. We may update these Terms to reflect changes to the Services, the law or platform rules. The “Last updated” date shows the latest version. We will give reasonable notice in the App or on the Website of material changes, and continued use after they take effect means you accept them. If you do not agree, you should stop using the Services.
• Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and us about the Services.
• Severability. If any part of these Terms is found to be invalid or unenforceable, the rest remains in effect.
• No waiver. If we do not enforce a right immediately, we can still enforce it later.
• Assignment. We may transfer our rights and obligations under these Terms to another organisation, for example as part of a sale of our business, and will make sure your rights are not reduced. You may not transfer your rights without our written consent.
• Language. These Terms are written in English. Any translation is for convenience only; the English version prevails to the extent permitted by law.

17. Contact us

OOX Limited
77 Lower Camden Street, Suite 7, Dublin 2, D02 XE80, Ireland
Company number 719529
Email: admin@ooxcit.com